Information for the Consumer

INFORMATION FOR THE CONSUMER*

* a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity

SELLER

MARCIN ANDRZEJ USZAK, entrepreneur running a business under the name MARCIN USZAK, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP PL5992781700 , REGON 080064236, ul. Karola Marcinkowskiego 10H/8, 66-400 Gorzów Wielkopolski, Poland.

CONTACT WITH THE SELLER

  1. Postal addres: Marcin Uszak, Marcinkowskiego 10h/8, 66-400 Gorzow Wielkopolski, Poland.
  2. e-mail: admin@buty-mustang.pl
  3. Telephone: 793959223

The sales contract is concluded in Polish, for time and purpose of sale.

Unless the contract provides otherwise, the Seller shall release the goods to the Buyer immediately after the conclusion of sales contract.

TERMS & CONDITIONS FOR COMPLAINTS PROCEDURE

The Seller is obliged to deliver the goods without defects - unless the Seller informed the Consumer about the defects of the goods before concluding sales contract.

In the event of a defect in goods, the buyer may file a complaint regarding defective goods based on the warranty regulated by the Civil Code.

Exercising the warranty, the Buyer may, following the terms and the deadlines specified in the Civil Code:

  1. Submit a price reduction statement
  2. In case of a significant defect - submit a statement of withdrawal from the contract
  3. Request replacement of goods to be free of defects
  4. Request removal of the defect

The Seller asks for filing complaints based on warranty by electronic means, in writing or in person at the Store.

For the purposes of processing the complaint filed on the basis of a warranty, the Consumer, if necessary, is obliged to deliver the defective goods to the address of the Store on the expense of the Seller.

The Seller recommends that the following information be included in the complaint notification: identification data of the Buyer, a brief description of the defect, the circumstances of finding the defect and Buyer's claim for complaint.

Every recommendation of the Seller, which is in this document, has only the nature of a non-binding indication for the Consumer, from which the Consumer may or may not take advantage. Consumer's failure to follow Seller's instructions does not affect the rights of the Consumer, in particular does not affect the rights associated with the warranty.

The Seller will respond to the complaint within 14 days.

EXTRAJUDICIAL METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS

In a situation when the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:

  • free mediation carried out by the competent Regional Inspectorate of Trade Inspection, to which you must apply for mediation. The list of inspectorates is available at the address: https://www.uokik.gov.pl/wazne_adresy.php#faq595,
  • free assistance of the competent Regional permanent Consumer arbitration court operating at the Regional Inspectorate of Trade Inspection, to which you should submit an application to review the case before the arbitration court.
  • List of courts is available at the address: https://www.uokik.gov.pl/wazne_adresy.php#faq595
  • free assistance of municipal or county consumer ombudsman,
  • Internet ODR platform available at the address: http://ec.europa.eu/consumers/odr/.

PERSONAL DATA AND PRIVACY

In the event that for the conclusion of the contract it will be necessary to provide personal data, we inform that its administrator will be the Seller, and the processing will take place on the following principles:

The purpose of processing:

Depending on what you decide, it can be:

  • Conclusion of a sales contract
  • Direct marketing, other than the newsletter

PERSONAL DATA AND PRIVACY

In the event that for the conclusion of the contract it will be necessary to provide personal data, we inform that its administrator will be the Seller, and the processing will take place on the following principles:

The purpose of data processing:

Depending on what you decide, it can be:

  • Conclusion of a sales contract
  • Direct marketing, other than the newsletter

The basis for processing:

  • A sales contract or actions taken at your request to conclude it (Article 6 (1) (b) of the GDPR)
  • The legal obligation that binds us, for example related to accountancy (Article 6 (1) (c) of the GDPR)
  • Your consent expressed in the Store (Article 6 (1) (a) of GDPR)
  • Contract for the provision of services or activities undertaken at your request, aimed at its conclusion (Article 6 (1) (b) of the GDPR)

Our legitimate interest in the processing of data to establish, investigate or defend any claims (Article 6 (1) (f) of the GDPR)

Our legitimate interest in direct marketing (Article 6 (1) (f) of the GDPR)

Data provision:

voluntary, but in some cases it may be necessary to conclude a contract

Effect of failure to provide data:

no possibility to make purchase in the Store

The possibility of withdrawal of consent:

at any time

Data processing until you withdraw your consent remains legal.

PROCESSING PERIOD

The Seller will process your data only for the period in which he will have a legal basis, and thus until the moment in which:

  • the legal requirement obliging him to process your data ceases to apply
  • the possibility of determining, investigating or defending any claims related to the agreement concluded by the Store by the parties will cease
  • you will withdraw consent to the processing of data if this was its basis
  • your objection to the processing of your personal data will be accepted - if the basis for the processing of your data was the legitimate interest of the administrator or if the data was processed for the purpose of direct marketing

- depending on what is applicable in the given case and what will happen the latest.p>

YOUR RIGHTS

You have the right to request: admin@buty-mustang.pl

  • access to your personal data,
  • correcting it,
  • deleting it,
  • limitation of processing,
  • transfer data to another administrator,

And:

  • object to the processing of your data at any time:
  • for reasons related to your particular situation - to the processing of personal data concerning you, based on art. 6 par. 1 lit. f of the GDPR (i.e. on legally justified interests carried out by the administrator)
  • if personal data is processed for direct marketing purposes, to the extent that the processing is related to such direct marketing.

Contact the Seller if you want to exercise your rights.

If you feel that your data is being processed unlawfully, you can submit a complaint to the supervisory authority.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of third parties to whom your data may be transferred. Below is a list of possible recipients of your data:

  • software provider needed to run an online store
  • entity supplying goods
  • payment provider
  • accounting office
  • hosting provider
  • relevant public authorities to the extent that the Administrator is obliged to provide them with data
up
Sklep internetowy Shoper.pl | Supported by CleverCode
View full version of the site
Sklep internetowy Shoper.pl